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Root Cause |
Possible Solution |
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Water tank level is too low. Your steam generator will beep twice, and the power indicator light will flash to let you know that the water tank needs filling. |
Fill water tank. |
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Water tank is not fully inserted to the base station. Check if power light is flashing. |
Remove and re-insert the water tank until an audible click is heard. |
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If it is on first use the unit may have not been primed. |
Operate the steam boost a few times by double-clicking the steam trigger in quick succession. |
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The unit is still heating up. The steam will only operate when the temperature indicator light is solid. Check if light is flashing. |
Wait until the temperature indicator light stops flashing and turns to solid. |