Order FAQs

Payment and Promotions

Payment and Promotions FAQs

Making our website simple and straightforward to use is something that we are passionate about at Breville. We understand that modern family life shouldn’t wait just because of website and ordering issues, so we have built our website to simplify the process of ordering our excellent range of small home appliances.

But we also understand that all situations are different, and sometimes queries, questions and concerns can arise. This is why we have created a comprehensive selection of FAQs, with helpful, detailed replies hopefully answering these questions in a satisfactory manner.

If you have any concerns regard the different payment types that we accept on the Breville website, or have a promotion code which does not seem to be functioning properly, the Payment and Promotions section may be able to answer your concerns. Payment and Promotions is just one part of Breville’s Order Support FAQs section – designed to make the process of ordering and the customer journey incredibly simple.

Order Support is then just one of four parent categories, alongside Product Registration, Product Support and Contact Us. These have been categorised to make it as simple as possible to find answers to any questions or queries you may have about Breville products, the Breville website or aftercare services. We want to make ordering with Breville, and using our products as simple and stress-free as possible.

If the FAQs in the Payments and Promotions section, or any other section of Breville FAQs have failed to answer your question, please contact our customer service team. You can contact the Breville customer service team via:

Telephone: 0800 525 089

Email: enquirieseurope@jardencs.com

Jarden Consumer Solutions (Europe) Ltd
Vine Mill
Middleton Road

Upon receiving your correspondence, our customer service team will do everything within their power to help.

What types of payment do you accept?

The payment options currently available are Visa, Mastercard and PayPal.

Why isn’t my promotion code working?

Please enter the code exactly as it appears on our site or in the email offer you received. If the code is entered correctly but still not working, please verify it is not expired, and the items you are attempting to order are eligible for the specific promotion. If entered correctly, not expired and order is eligible and code is still not working, please click here to contact us.