Product FAQs

General

I need a spare part?

Link to webpage or call us on (+44) (0) 800 525 089, or email us on enquiriesEurope@jardencs.com

Need assistance fryer not working?

For assistance please contact us on (+44) (0) 800 525 089, or email us on enquiriesEurope@jardencs.com

Are parts dishwaser safe?

Refer to manual

Is it normal that the lid has a gap of around 4mm?

Yes

Need assistance making a purchase?

For sales assistance to place an order for new products & spares please contact us on (+44) (0) 800 525 089, or email us on enquiriesEurope@jardencs.com

Oil overflowing / spitting?

Too much water content in food/ check oil recommended in IB

Professional fryers Is it correct that basket sits on element?

Yes.