Privacy and Cookies Policy
Personal information which you send us
We collect information about you when you enter any of our prize promotions, including prize competitions, free draws and instant win offers, and if you send us information via the 'Contacts Page' on this website. This information will include in the first instance your name and e-mail address, and further information may be collected should you interact with the Breville brand further. This further information may include your address, contact details, age group and product or lifestyle preferences.
How do we use this information?
We use this information to administer any of our prize promotions into which you enter.
Also, to enable us to review, develop and improve the services which we offer, we may use your information to contact you about customer surveys or for market research or market research or analysis purposes.
We will add you to our mailing list and may send you information by e-mail or post about Breville's products or services, including prize promotions, if (and only if) you ask us to do so by ticking the box on the 'Contacts Page' or when you sign up to enter a prize promotion.
We maintain a strict "No Spam" policy that means we will not sell, rent, or otherwise give your e-mail address to a third-party without your consent, other than as described elsewhere in this policy. [The only exception is where we supply personal information to a third party for the sole purpose of administering any of our prize promotions or marketing activities. If so, we always require those third parties adhere to the same security procedures that we follow ourselves.] Breville will not send you e-mail that you have not agreed to receive.
What Information does Breville gather about its visitors and how is it used?
Every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 184.108.40.206). When a visitor requests a page from within the Breville website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows:
- The IP Address of the website that may have Referred you
- Your IP Address
- The Web Page that you may have linked to us from, if any.
- The Product Identifier for Version and Make of Browser (e.g. Internet Explorer 4.5)
- The Operating System platform that you may be running (e.g. Macintosh or Windows)
- Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo, or Lycos)
There is absolutely nothing special about the information just described, and the practice of collecting this data has been generally standardised by virtually every Web Server on the Internet today.
We use information about visitor traffic in aggregated form to improve compatibility for the various Browsers and Operating Systems that visit our website. We also analyse it and, referring URLs and Search Engine terms in order to improve Breville's visibility on the internet.
What about Cookies?
You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser's ‘help’ feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.
There are two different types of Browser Cookies: ‘Session Cookies’ and ‘Persistent Cookies’
‘Session Cookies’ are short-term cookies that are only saved on the computer’s memory for the duration of a users visit to the website. Session Cookies expire and are automatically deleted at the conclusion of the user’s browser session.
‘Persistent Cookies’ remain saved in the computer’s memory even after the browser session has ended. These cookies may remain saved in the computer’s memory for a prolonged period of time, and allow user preferences to be restored upon repeat visits to the website.
What Cookies does this site use?
The Breville website currently uses the following session cookies:
A description of the cookies and the general purpose we use these for is provided below:
|Cookie name||Cookie description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, which allows us to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||Your session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in..|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
The Breville website also uses the following third-party cookies:
Google Analytics – these cookies are used to learn about how visitors use our site and enable us to improve the user experience and optimise the performance of the site.
DoubleClick, DoubleClick Floodlight & DoubleClick Spotlight – these cookies are used to track user behaviour relating to advertising Breville may carry out on external sites.
Please note that Breville operates a policy of ‘implied consent’ – this means that by using the Breville website you have consented to the use of the above noted Cookies. If you do not wish to approve the use of the above cookies, please do not use the Breville site, or alternatively please use your browsers ‘help’ feature to assist you in disabling the above cookies. Please note that disabling cookies used on the Breville site may diminish your experience of the site and some features may not work as intended.
For further independent information about Cookies you may wish to visit http://www.allaboutcookies.org/
There are also specific tools available that will assist you in opting out of Google Analytics and DoubleClick Cookies should you wish to do so:
Keeping your personal information secure
You have the option of "Unsubscribing" from our Mailing List at any time, thereby disabling any further such e- mail communication from being sent to you. Just send an e-mail to firstname.lastname@example.org with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can un-subscribe.
You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us by e-mail at email@example.com
Copyright 2004 - 2013, Jarden Consumer Solutions (Europe) Limited. All Rights Reserved.
Jarden Consumer Solutions (Europe) Limited Registered Office: Vine Mill, Middleton Road, Royton, Oldham OL2 5LN. Registered in England No. 00713656
Revision: July 2012