Descaling using a proprietary descaling product

  1. Fill your HotCup water dispenser to the MAX fill level and place an empty cup on the drip tray. Press the start button and wait for the water to be dispensed into the cup.
  2. Add a citric acid-based proprietary product to the hot water and close the lid.
  3. Place the empty cup on the drip tray and press the start button.
  4. Wait for the water to be dispensed into the cup.
  5. Discard the water from the cup.
  6. Repeat steps 4, 5 and 6 until the water level is at the MIN mark. Open the lid and empty any remaining water into the sink. Rinse your HotCup water dispenser by filling it with clean water and emptying it into the sink. Fill your HotCup water dispenser with fresh water to the MAX fill level and place an empty cup on the drip tray.
  7. Press the start button and wait for the water to be dispensed into the cup.
  8. Discard the water in the cup. Repeat steps 8 and 9 until the water level is at the MIN mark. Open the lid and empty any remaining water into the sink.

Descaling using vinegar or citric acid

  1. You can use ordinary vinegar (white or malt) or citric acid to descale your HotCup water dispenser. Inexpensive, ordinary vinegar can be purchased in large bottles from any supermarket. Citric acid can be bought from pharmacies, home brewing/wine making suppliers or online retailers.
  2. If you are using vinegar, make up a solution of 1 cup vinegar to 1 cup of water. If you are using citric acid, mix 30g of the citric acid with 500ml of water.
  3. Pour the solution into the tank, close the lid and allow it to stand for 1 hour.
  4. Cycle your HotCup water dispenser (as described in steps 4-6 above) until the level is at a MIN mark. Open the lid and empty any remaining solution into the sink. Rinse your HotCup water dispenser several times by filling it with clean water and emptying it into the sink.
  5. Fill your HotCup water dispenser with fresh water to the MAX fill level and place an empty cup on the trip tray.
  6. Press the start button and wait for the water to be dispensed into the cup.
  7. Discard the water in the cup. Repeat steps 6 and 7 until the water level is at the MIN mark. Open the lid and empty any remaining water into the sink.
  8. Finally, rinse your HotCup water dispenser several times with clean water.