Product FAQs


Breville Steam Generating Irons

The Breville range of steam generating irons have been built to offer speedy and efficient ironing support, helping you whizz through those large, daunting ironing piles with ease. Soaring through the deepest creases, the steam generating irons are great for large families who seem to get through incredible amounts of laundry every week.

To complement the fantastic selection of functions and features added to the Breville range of steam generating irons, our design team have also built the appliances to be incredibly durable and long lasting.

At Breville, we understood how important the trusty iron is to the modern household, and a faulty appliance can lead to widespread panic and embarrassing creases. To complement this durable and reliable build of our steam generating irons, we have also compiled a comprehensive selection of answers to the questions most commonly asked relating to the appliances.

From assistance in helping identify the perfect model for your needs and for your family, to diagnosing and fixing potential problems, the FAQs have been compiled to help ensure that your steam generating iron continues to work to its full potential from first use and well into the future. If you have any issue with your Breville steam generating iron, we believe we can quickly help you resolve the problem and get back to tackling that large, daunting ironing pile.

In addition to these FAQs, every appliance ordered direct from the Breville website comes complete with a comprehensive user manual. This provides all the information to help you set up and start using your steam generating iron with minimal fuss, and can help you effectively tackle even the most difficult of ironing tasks.

If you have any further questions about the Breville range of steam generating irons, please do not hesitate to contact us or call our customer service team on 0800 525 089.

Need assistance steam gen not working?

For assistance please contact us on (+44) (0) 800 525 089, or email us on

I need a spare part?

Link to webpage or call us on (+44) (0) 800 525 089, or email us on

Not generating steam?

If product is several months old and cartridge has not been replaced, anti calc cartridge may need replacing, If cartridge needs replacing iron will not steam or may produce little steam. If cartridge has been replaced , possible air lock. Set iron on max temp and max steam , have generator on a high surface ( eg worktop) holding the iron lower than the generator ( eg near floor) and continue to press the steam button to see if steam will be forced through.

Irons with filling docks Not Auto Filling?

Check that the iron is connected to the dock correctly, if it is not connected correctly it will not auto fill.

Burning/ sticking to clothes?

Check iron set at correct temp.

Need assistance making a purchase?

For sales assistance to place an order for new products & spares please contact us on (+44) (0) 800 525 089, or email us on